BUPBES is a women's fashion brand focusing on highly aesthetic designs, emphasizing details and individual style. Starting from the domestic market, BUPBES has expanded internationally with customers in South Korea, Singapore, Europe, and the US.

In the next development phase, BUPBES is focusing on standardizing its operational system and achieving sustainable revenue growth. Therefore, we are seeking an E-Commerce Manager to lead the team and build an effective, clear, scalable, and sustainable online sales system.

This position plays a crucial role in BUPBES's expansion, offering the opportunity to directly participate in building the E-Commerce system, operating, and growing online revenue for both domestic and international markets.

JOB DESCRIPTION

- Sales Channel Management: Manage and optimize BUPBES's online sales channels including Website, Instagram, Facebook, and relevant E-Commerce platforms.
- Strategy Development: Develop business plans, sales & promotion campaigns, and coordinate with Marketing and Production teams to implement activities for online revenue growth.
- Operations: Manage fulfillment, inventory, order processing, payment reconciliation, and ensure the E-Commerce operational system runs accurately, efficiently, and optimizes customer experience.
- HR Management: Recruit, build a specialized E-Commerce team, assign tasks, train, monitor performance, and evaluate KPIs for the E-Commerce team.
- Reporting and Analysis: Monitor sales data and operational metrics to take appropriate actions regarding restock, goods coordination, and optimize business efficiency.
- KPI / Objective: Responsible for online revenue growth, optimizing customer experience, and ensuring the operational efficiency of the entire E-Commerce system.

REQUIREMENTS

- Minimum 3-4 years of experience in E-commerce Operations, Fulfillment, or Logistics.
- Experience in handling large volumes of orders; experience running campaigns or pre-orders is a plus.
- Proficient in data analysis, reporting, and operational management using Excel, dashboards, templates, and related tools.
- Possess planning skills, team management skills, and a growth mindset.
- Careful, detail-oriented, capable of problem-solving and working in a fast-paced, high-pressure environment.
- Possess leadership thinking, ability to coordinate and align work between departments.
- Priority given to candidates with experience working with Woocommerce / Shopify or similar E-commerce management systems.

BENEFITS

- Performance-based bonus.
- Social Insurance/Health Insurance as per regulations.
- Work directly with the Founder and core team during the expansion and system standardization phase.
- Fast-paced fashion environment, valuing proactivity and personal development opportunities.

OTHER INFORMATION

− Direct Manager: Operations Director (OPS Director).
− Work Location: District 3, Ho Chi Minh City.
− Working Hours: Monday – Friday (9:00 – 18:00); Saturday (09:00 – 12:00, working arrangement will be finalized after interview).
− Expected Start Date: Immediate start.
− Salary: Negotiable based on capability.