WHICH CUSTOMERS DOES THIS WEBSITE AIM FOR?
Bupbes's website is created for our international customers.
For our Vietnamese customers, we will have our staff help you on our official Instagram page. Please leave us a direct message on our
Instagram: @bup_bes

I DIDN’T RECEIVE A CONFIRMATION EMAIL. WHAT SHOULD I DO?
Thank you for your order, and we apologize for any inconvenience. A confirmation email is typically sent immediately after your purchase to the email address provided.
Please check your spam or junk folder, as sometimes the message may be mistakenly filtered there.
Also, kindly verify that the email address entered at checkout was correct.
If you still haven’t received the confirmation, feel free to reach out to us at contact@bupbes.com, and our support team will be happy to assist you.

WHICH PAYMENT METHOD AND WHICH CURRENCY DO I USE?
Everything is priced in USD.

TAXES & CUSTOMS FEES?
The price of our product is listed in USD, which has already included taxes. You may be charged for import duties by your local customs authority when your package arrives into your country. The rates vary depending on the value of the goods, what they are made of and where they are made (All countries have different rules regarding this so we are unable to tell you exactly what duties you may be required to pay as this is determined on import by local customs officials). You will not always be required to pay for it, but it is important that you make yourself aware of the duties that apply in your country in case you are charged to avoid any surprises.
Note: If you decide not to pay the customs fees or import duties and
choose to reject the package, you will not be refunded for your order.