WHICH CUSTOMERS DOES THIS WEBSITE AIM FOR?
BUPBES’S WEBSITE IS CREATED FOR OUR INTERNATIONAL CUSTOMERS.
FOR OUR VIETNAMESE CUSTOMERS, OUR STAFF WILL ASSIST YOU VIA OUR OFFICIAL INSTAGRAM PAGE. PLEASE SEND US A DIRECT MESSAGE ON INSTAGRAM: @BUP_BES

I DIDN’T RECEIVE A CONFIRMATION EMAIL. WHAT SHOULD I DO?
THANK YOU FOR YOUR ORDER, AND WE APOLOGIZE FOR ANY INCONVENIENCE. A CONFIRMATION EMAIL IS TYPICALLY SENT IMMEDIATELY AFTER YOUR PURCHASE TO THE EMAIL ADDRESS PROVIDED.
PLEASE CHECK YOUR SPAM OR JUNK FOLDER, AS THE MESSAGE MAY HAVE BEEN FILTERED THERE.
ALSO, KINDLY VERIFY THAT THE EMAIL ADDRESS ENTERED AT CHECKOUT WAS CORRECT.
IF YOU STILL HAVE NOT RECEIVED THE CONFIRMATION, PLEASE CONTACT US AT CONTACT@BUPBES.COM AND OUR SUPPORT TEAM WILL BE HAPPY TO ASSIST YOU.

WHICH PAYMENT METHOD AND WHICH CURRENCY DO I USE?
ALL PRICES ARE LISTED IN USD.

TAXES & CUSTOMS FEES?
THE PRICE OF OUR PRODUCTS IS LISTED IN USD. YOU MAY BE CHARGED IMPORT DUTIES BY YOUR LOCAL CUSTOMS AUTHORITY WHEN YOUR PACKAGE ARRIVES IN YOUR COUNTRY. RATES VARY DEPENDING ON THE VALUE OF THE GOODS, THEIR MATERIALS, AND COUNTRY OF ORIGIN. EACH COUNTRY HAS DIFFERENT REGULATIONS, SO WE ARE UNABLE TO CONFIRM THE EXACT AMOUNT, AS DUTIES ARE DETERMINED BY LOCAL CUSTOMS OFFICIALS UPON IMPORT.
YOU MAY NOT ALWAYS BE REQUIRED TO PAY DUTIES, BUT WE STRONGLY RECOMMEND CHECKING YOUR COUNTRY’S IMPORT POLICIES IN ADVANCE TO AVOID UNEXPECTED CHARGES.
NOTE: IF YOU REFUSE TO PAY CUSTOMS OR IMPORT DUTIES AND REJECT THE PACKAGE, YOUR ORDER WILL NOT BE REFUNDED.